Technical Case Study from the Royal College of General Practitioners
The RCGP is a founding member of the UK Health Alliance on Climate Change
Approach:
- Giving general medical practices the information and tools they need to be environmentally friendly and reduce greenhouse gas emissions. Healthcare is responsible for about 5% of the world's carbon emissions. Primary care contributes 23% of the UK National Health Service’s carbon footprint, of which 65% is associated with providing clinical care for patients, and 35% associated with accessing the services. It is important to involve primary care workers in efforts to reduce carbon emissions.
- Goal: The goal is to enhance the health of local communities by implementing primary care actions that improve health, and both mitigate and adapt for climate change.
- Green Impact for Health Toolkit: This toolkit helps General Medical Practices (also known as Family Practices) to manage climate change and increase their environmental sustainability. It encourages healthcare workers to act by offering support and rewards.
- How the Toolkit Works: The toolkit offers a low-cost structured approach for eco-friendly and low-carbon actions that medical practices can adopt. This is available on a digital platform where practice teams can choose actions, upload evidence and report their progress. The platform is managed by SOS-UK and paid for by the Royal College of General Practitioners.
- Awards: Practices can earn awards each year based on the number of actions they report.
- Sharing Best Practices: The scheme promotes the sharing of successful methods through networking and feedback.
Why take action?
Engaging and motivating healthcare staff to adopt low carbon practices is needed for decarbonisation of the primary care health system. This case study report describes how a workforce engagement intervention has been created and put into action to advance low carbon and sustainable healthcare in the UK.
The challenge: Primary care provides most of the health and care services to patients in the UK and globally. It also faces a growing demand for healthcare services and mounting pressures on its workforce - both are increased by climate change. Engaging primary care staff is difficult, but necessary to decarbonise healthcare and contribute to national climate mitigation efforts.
The problem: Evidence about what to do exists, but the dissemination of awareness and implementation of actions to make General Practice become carbon neutral and sustainable is too slow. Winning too slowly can be the same as losing.
The solution: The Green Impact for Health toolkit offers a set of >120 practical actions and steps for General Practices (GPs) to reduce their workplace greenhouse gas (GHG) emissions and increase their overall environmental sustainability. The toolkit helps primary care staff choose actions and work together to implement them. By doing so, GPs can not only reduce carbon emissions significantly, but also enhance the health of their patients and local communities.
Making it easy: The toolkit intervention is meant to simplify actions for the workforce and follows the four EAST principles of behaviour change: easy, attractive, social, and timely. Associated award schemes for specific actions are known to boost worker engagement and motivation.
Key messages
- Primary care staff, as part of the healthcare workforce, play a major role in promoting low carbon sustainable healthcare and setting an example for others.
- National workforce engagement interventions can help achieve sustainable behaviour change by:
- Increasing workers’ knowledge about climate change and its health impacts.
- Making it easy for workers to find and create opportunities for action.
- Boosting motivation through reward and recognition.
- Climate-awareness can spread from the healthcare workforce to patients, thereby multiplying benefits for both health and the planet.
- National workforce engagement in low carbon sustainable actions has multiple co-benefits arising from actions themselves, as well as from the process to implement them. Co-benefits include:
- Effective reduction of GHG emissions from healthcare.
- Improved quality and efficiency of patient care – for example SUSQI projects
- Addressing health inequities
- Enhanced collaboration within healthcare teams.
- Increased motivation, satisfaction and well-being at work for healthcare staff – This is reported by practices like the Frome Medical Centre
- Savings in resource use and operational costs in healthcare facilities.
How to get started
Concerned doctors in Bristol who wanted to make healthcare more sustainable created the Green Impact for Health Toolkit in 2014. They used a pre-existing Green Impact online template to make a web-based guide to help general practices know what actions to take, why they matter, and how to do them.
The Green Impact platform was created by the National Union of Students but is now managed by the charity Students Organising for Sustainability (SOS-UK). The Royal College of General Practitioners (RCGP) provided funding (roughly £10k per annum) to support the administration of the toolkit by the charity SOS-UK.
A group of volunteers from General Practice continue to manage and update the content of the toolkit. Feedback from users and suggestions from other sources continually improve the toolkit so that it covers the actions currently possible for reducing greenhouse gas emissions and making general practice more environmentally sustainable.
Contact us HERE if you want to have free use of the toolkits recommended actions and advice for General Practices in your own country. Below, we outline how the Green Practice for Health toolkit and Award Scheme was developed and share key takeaways.
About the Green Practice for Health Toolkit and Award Scheme
The Green Practice for Health scheme was created by GPs in Bristol when their city was named Green Capital of Europe in 2014. It aims to help general practices adopt environmentally sustainable actions, including measures to address climate change.
A 5-minute video on the toolkit’s homepage explains how the toolkit works.
How the Scheme Works
1. Actions and Points:
- The scheme includes >120 clinical and non-clinical actions approved by a group of volunteer GPs and general practice staff.
- Actions are available on a free to use digital platform hosted by SOS-UK.
- Practices choose which actions to complete, earning points for each one.
- An audit at the end of the year measures the completed actions. Audits are performed by students specially trained by SOS-UK
- As practices complete more actions, they can earn higher levels of awards: Bronze, Silver, Gold, Platinum, and Diamond.
2. Types of Actions:
- Over 120 actions are available, many focusing on climate change mitigation, but also include adaptation strategies to cope with climate change.
- Actions are based on existing evidence and data, and continuously updated as new knowledge becomes available. For instance, carbon emissions assessments in the NHS allowed to identify carbon hotspots in primary care. Actions to target these hotspots were included in the toolkit.
3. Toolkit Categories:
The toolkit provides detailed guidance on specific actions related to:
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Each criterion in the above categories has “what”, “why” and “how” information.
Partnership and Management
Dr Terry Kemple, a retired GP and past President of the RCGP, directs the scheme. He with Greener Practice and a group of other volunteer GPs and general practice staff update the contents in a process of continuous quality improvement.
The scheme is run in partnership with the charity Students Organising for Sustainability UK (SOS-UK). They manage the toolkit's use and train university students to audit the evidence submitted by practices.
Key learning: Engaging and aligning with stakeholders
The scheme was the first of its kind in primary care and is delivered in partnership with the RCGP, Greener Practice and SOS-UK Green Impact. The toolkit and Scheme were promoted to GPs through regular newsletters, posts on social media, podcasts, presentations to small local groups and national conferences, and articles in journals. The toolkit and engagement scheme were developed through collaboration with a diversity of key stakeholders.
Steps taken included:
- Establishing a Volunteer Group to review and shape the proposed actions, with support from employers at the University of Bristol, Health Education England in the Southwest, and a small grant (£500) from the Severn Faculty of the RCGP. This was one of the main methods for initial engagement. The group have also been invaluable in cascading information to their networks.
- Partnering with NUS and later its successor SOS-UK to develop and host the digital framework. Initially, NUS covered the costs as part of their UNESCO award-winning Green Impact program, which supports environmentally and socially sustainable practices in organizations.
- Conducting a pilot study with 7 practices using the toolkit over 6 months, followed by an evaluation.
- Reviewing the RCGP Green Impact Toolkit and continuously identifying relevant GP practice actions for inclusion in the toolkit. A formal review of the toolkit is conducted at least once a year, with additional updates made continuously based on user feedback.
- Collaborating with Greener Practice and its network to get informed opinions on improving the toolkit.
- Aligning the toolkit with RCGP and NHS policies on climate change and health care.
- Accessing funding through the Royal College of GPs to support SOS-UK's administration and management of the web platform.
- Continually engaging stakeholders to raise awareness and implement the toolkit across the UK.
- Collaborating with the World Organisation of Family Doctors (WONCA) and its planetary health working party.
- Working with research projects like The GP Net Zero research study (GPNET-0 Study) to help achieve a net zero NHS by implementing decarbonization actions in general practice. This three-year project started in 2023.
Key learning: Sharing best practices to scale and spread
In the UK, General Practices operate as independent businesses managed via the NHS regional health boards. The GIFH toolkit is a way to reach these practices, allowing to promote and support their uptake of actions for low carbon sustainable care. Practices implement actions from the toolkit in various ways. Some use the toolkit's content as a checklist without registering, some register but don't record their actions, some register and record actions but don't submit for an award. Overall, about 10% of registered practices record their actions and submit for an award each year. NHS regions support raising awareness and implementation through various schemes, such as having a local green champion who promotes the scheme to local practices.
Key learning: Promoting co-benefits
The toolkit is a SusQI project (Sustainable Quality Improvement). Actions from the toolkit help GPs achieve multiple co-benefits, making the toolkit relevant to integrate into routine practice:
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Clinical care benefits
20% of the criteria are clinical and for the direct benefit of patients. Important clinical achievements include improved asthma care of patients, with reduction in the carbon footprint of their inhalers.
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Financial benefits
There are direct financial benefits for practices. Examples include reduction in utility costs. By auditing utility use, practices can expect to make 10-20% recurring annual savings on utility bills. General Practices in Cornwall reviewed their utility bills and on average saved £2,500 each per annum. If every practice in the UK saved only £1,000 each on average, that would amount to about £10m in recurring savings every year.
There are also financial benefits to the NHS, through the promotion of low carbon alternatives to medication. Examples include Green and Blue Prescribing, as well as tackling over prescribing, both of which help enhance patient outcomes and address causes of increasing prescribing budgets.
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Public health benefits
The toolkit promotes active travel for both staff and patients. Actions aim to both increase the physical activity of all whilst reducing the use of patient and staff car travel, which is a significant contributor to both carbon emissions and air pollution. The toolkit further raises awareness specifically within the practice and with patients around the issues of air quality.
Winning action example 1
In the Travel and Exercise category there are 4 criteria. One of them is:
WHAT? The practice carries out a staff travel audit consisting of home postcode, method of travel, distance from the practice, number of days worked. Total travel distance can be calculated. The practice discusses any barriers to active transport, shared transport or low carbon alternatives.
With the following further information for practices:
WHY? Staff travel is an important contribution to a practices carbon footprint. Understanding the travel patterns of staff can raise awareness about the benefits of active transport and help reduce their carbon footprint.
HOW? See SEESustainability's template for an audit of staff travel, PowerPoint on low carbon footprint travel and a staff travel survey and report of 400 staff from across primary care.
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Service delivery benefits
Since the toolkit is a SusQI project, most of the promoted actions have service delivery benefits.
Winning action example 2
In the Quality Improvement category there are 11 criteria. One of them is:
WHAT? The practice has reviewed the 'choosing wisely' recommendations to help reduce unnecessary tests and procedures. Clinicians incorporate the recommendations shared decision making into management with patients.
With the following further information for practices:
WHY? Choosing Wisely encourages clinicians and patients to discuss treatments to avoid unnecessary tests and procedures.
HOW? The Academy of Royal Medical Colleges host the international Choosing Wisely campaign. For example, PSA sampling is an expensive test where there is the risk that it might not be helpful to or wanted by the patient see Gov.uk patient leaflet which is a patient information leaflet for Prostate Cancer Screening. By incorporating shared decision making into patient care, we may be able to reduce the number of over diagnosed procedures. Other useful resources are https://labtestsonline.org.uk/
What else? The GP Evidence website has been developed to make the scientific evidence underpinning guideline-recommended treatments easier to access and understand for practising GPs.
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Environmental sustainability benefits
There are over 120 actions in the toolkit that practices can and do take to improve their sustainability and reduce their carbon footprints.
For example, the propellants in inhalers are often 2-3000 times more potent greenhouse gases than carbon dioxide and account for 13% of the carbon footprint of general practices. More sustainable asthma care and disposal of used inhalers dramatically reduces the carbon footprint of practices and improves the clinical care of patients.
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Reducing health inequities benefits
Social deprivation is associated with poorer health. While the toolkit promotes better health care for all, one of the themes for action is ‘vulnerable patients’. This includes specifically taking steps to reduce barriers for migrants in accessing healthcare and making plans for those in fuel poverty and cold homes.
Winning action example 3
In the Governance category there are 2 criteria, one of which is:
WHAT? The practice has declared itself a Safe Surgery
With the following further information for practices:
WHY? Becoming a safe surgery is an example of a way a practice can demonstrate that they are striving to reduce health inequity. It means a practice is allowing people to register with a GP practice even if they do not have ID or proof of address. This means that their immigration status, housing status and language are not barriers to patient registration. Climate change impacts more on vulnerable individuals. Those least responsible for climate change bear the costs. In addition, ensuring people have access to primary care can give them the preventive care, family planning, antenatal care and better care that will save lives and reduce the costs to the NHS and the carbon footprint of poor care. The carbon footprint of disorganised, poor healthcare resulting in emergency hospital admissions cannot be ignored. How? Register to become a Safe Surgery with Doctors of the World UK and receive their information pack.
What else? The direct and indirect impacts of climate change will widen existing health inequalities in the UK. Safe Surgeries recognise the barriers to healthcare access that exist and believe that small changes in practice can make a difference. They are willing to lead by example and work to ensure that nobody in their community is excluded.
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Workforce/staff benefits
The toolkit has positive impacts on the physical and mental well-being of healthcare staff, including increased team working (helped by the design of the web platform), increased morale (through positive feedback, the awards scheme and group activities prompted by the toolkit), and reduced car travel but more active travel (through the actions in the toolkit).
Winning action example 4
In the Learning category, there are 11 criteria. One criterion is:
WHAT? Staff are encouraged and supported in the habits that promote better health e.g. to stop smoking.
With the following further information for practices:
WHY? The NHS is an anchor institution and employs many staff from our local communities. Supporting the health and wellbeing amongst staff has never been more important. There is also an opportunity to create a shared sense of purpose amongst staff to become role models and work towards better health for all.
HOW? Some regions may already have schemes that support this such as the Better Health at Work awards, but there are specific or smaller steps that staff can work towards. Examples include becoming a Park Run Practice, and becoming RCGP active charter practice or smoking cessation - October is the perfect month to start this actions thanks to the NHS's 'Stoptober' campaign.
Key learning: Aligning actions with existing policies
Many actions in the Scheme support local implementation of national and international policies, strategies, and legislation. They align with NHS decarbonization targets and RCGP policies.
Key learning: Obtaining high-level endorsements for visibility and credibility
Multiple high-level endorsements increased the Scheme’s visibility among healthcare workers and added credibility to the work on environmental sustainability and low carbon practices in healthcare. This also made resources and funding more accessible. Endorsements included:
- The Royal College of General Practitioners
- Greener Practice
- The NHS in England
- An independent international review rated Green Impact for Health as a comprehensive toolkit that uniquely tracks and reports on sustainability initiatives.
Key learning: Accessing funding
- The initial framework, Award Scheme, and evaluation were developed with minimal resources from RCGP (£500).
- RCGP provided a grant of about £10,000 per year to SOS-UK to cover annual operational costs, including the audit part of the toolkit.
- Currently, there is no funding for the volunteers who manage and update the toolkit content. If funding became available, one full-time employee (1 WTE) would be needed to support the toolkit.
- Some Regional NHS Health Boards and other organizations provide local funding to support their Green Plans for general practice and use the toolkit to raise awareness and implement environmental actions.
Tracking progress
The pilot year evaluation in 2014/15 showed that the project met its goals successfully. This suggested that the project could do well if it was expanded nationwide.
In 2015/16, the project expanded to the Southwest of England, and in 2016/17, it spread across the UK. It started growing slowly, but awareness of the climate crisis in 2018/19 caused a big increase in its popularity. The expansion paused during the pandemic but has continued to grow since then.
By December 2022, 1,500 out of 10,000 UK practices were using the original toolkit. Of these, 500 practices had documented their actions, while 1,000 had not. This means 5% of UK practices had recorded their actions, 10% had registered but not recorded anything, and about 85% had made little progress towards reducing carbon emissions to net zero. Typically, 10% of registered practices submit for an award each year.
In early 2023, the original website was replaced with a new and improved one. After the new platform was launched, all practices had to sign up again. Now, there are 1,300 active practices with around 3,000 individual users. About 20-30 new practices register on the website each week.
SOS-UK produce an impact report each year. Highlights from the 2023 report are shown in images below:
Key figures
In practice
The Green Impact for Health toolkit and awards scheme is conducted as a continuous quality improvement tool. Participation in the scheme is voluntary. Actions in the toolkit are designed to embed sustainability in what practices are already doing, rather than creating new work. Each calendar year, general practices can submit their progress by September, which is then audited, and awards granted. In subsequent years many practices returning to increase their award level, as well as new ones enrolling in the Scheme for the first time.
More information
For more information, please contact greenimpactforhealth@gmail.com