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Technical Case Study

From: NHS Scotland

Approach

  • Optimal and sustainable use of medicines for patients experiencing polypharmacy can be achieved by delivering person-centred medicines reviews with shared decision-making, and using Patient Reported Outcome Measures (PROMs). 
  • Medicine reviews improve patient outcomes, care and safety whilst delivering significant benefits to the wider healthcare system, including cost savings, waste reduction and avoiding emissions. 
  • The project “Implementing Stimulating Innovation in the Management of Polypharmacy and Adherence Through the Years” (iSIMPATHY), led by the Scottish Government and involving Scotland, Northern Ireland and the Republic of Ireland, is an example of a comprehensive approach to polypharmacy reviews benefitting patients and the planet. 

Why take action?

Populations are ageing and many people over the age of 50 years live with multiple  long-term conditions and as a result take multiple medications (known as  polypharmacy). Polypharmacy can be appropriate, but the increased risk of harm from interactions between medicines or between medicines and diseases may outweigh benefits.  

Currently, around 50 million EU citizens are estimated to have multiple diseases (known as multimorbidity). However, 29% of people with multiple morbidities are under the age of 65 years, and disproportionally come from the most deprived communities­1.This presents a growing safety, clinical, environmental and economic challenge underlining the need for appropriate polypharmacy management.  

Medication is the single most common healthcare intervention generating the third highest cost of health expenditure, together with significant amounts of medicines waste, incurring environmental impacts from production to disposal.  

Preventable medication-related harm remains a serious problem, causing severe or potentially life-threatening outcomes in over a quarter of all preventable harm cases2. This leads to greater use of health services, hospitalisation, reduced quality of life and substantial financial cost to healthcare systems. Up to 17% of unplanned UK hospital admissions (around 8.6 million admissions in Europe) are attributable to medication-related harm, with 50% of these potentially avoidable3,4. There is also a significant environmental cost. In Scotland alone, there are 46,000 preventable admissions each year with a carbon footprint of 44,000 tonnes of CO2e. This is around 1.5% of NHS Scotland’s total carbon footprint, which could be avoided through the implementation of comprehensive, person-centred polypharmacy medicines reviews.

In addition to the potential harms from medicines, inappropriate polypharmacy can result in medicines waste, for example where items are prescribed that are no longer needed or medicines are not taken as prescribed. 

In Scotland, every 10 days a 10-tonne truck of medicines waste (returned to community and hospital pharmacies) is transported for incineration. This is 365 tonnes a year incinerated, with a CO2e equivalence of 28 car journeys around the world. As well as the unused medicines that are returned to pharmacies, others are disposed of incorrectly, such as in general waste, poured down the sink or flushed down the toilet, which increases the risk of environmental harm. 

Reduction of medicines waste can be achieved by ensuring appropriate prescribing and initiation of medicines, regular person-centred medication reviews and deprescribing where appropriate. Reducing waste from medicines has a double carbon benefit by: 

  • reducing upstream emissions e.g. in production and distribution 
  • reducing downstream emissions, e.g. with fewer medicines to be disposed of. 

Addressing the challenge  

The World Health Organisation has recognised polypharmacy as a priority area of the third global patient safety challenge, Medication Without Harm5,6. A person-centred approach, to address patient needs, enable self-management and involving patients in decisions is needed to address potential harm and ensure improved patient outcomes and sustainability in medicines use and healthcare systems.  

Key messages

A comprehensive approach to polypharmacy reviews leads to significant benefits for patients and healthcare sustainability. The iSIMPATHY project, delivered to 6,481 patients, demonstrated improved health outcomes, lower costs to the healthcare system, reduced medication prescribing and a reduction in medication wastage: 

92% of the reviews resulted in more appropriate medication use, decreasing the likelihood of medication-related harm. Inappropriate medications were stopped (i.e. deprescribed), reduced or altered to improve appropriateness. 94% of interventions recommended were accepted, and the average number of medications reduced from 12 to 11. 

Most interventions (82%) were clinically significant for improved health outcomes, with 968 interventions (4%) potentially preventing major organ failure, adverse drug reactions or incidents of similar clinical importance. Interventions resulted in an estimated average gain of 7.4 Quality Adjusted Life Years (QALY) per 100 patients. (One QALY = one year of life in perfect health, with a potential monetary value of £16,500 to £49,356 in the UK)

Patients reported improved: 

  • understanding  
  • ability to perform their usual activities  
  • medicines adherence  
  • side-effects  
  • pain, discomfort, anxiety and/or depression  

Cost-savings for the health system largely surpassed delivery costs of polypharmacy reviews, whereby: (per 100 reviews)  

  • Delivery costs: £7,500 (€8,786)  
  • Direct savings associated with medication changes: £13,100 (€15,346)   
  • Indirect savings from avoided adverse drug reaction-related hospital admissions (in-patient costs): £6,600 (€7,731)  
  • Medical cost avoidance: £168,800 (€197,800)

How to get started

Implementing Stimulating Innovation in the Management of Polypharmacy and Adherence Through the Years (iSIMPATHY) was a three-year, €3.5m European Union (EU) project funded by the Special EU Programme Body (SEUPB) led by Scottish Government and involving Scotland, Northern Ireland and the Republic of Ireland to March 2023. 

iSIMPATHY aimed to ensure optimal and sustainable use of medicines for patients experiencing polypharmacy by delivering person-centred medicines reviews with shared decision-making, and using Patient Reported Outcome Measures (PROMs). The project embedded a multidisciplinary collaborative approach to deliver pharmacist-led, person-centred medicines reviews using the 7-Steps methodology. Key learnings and strategies which supported the successful implementation of the project are outlined below.

Key learning: Adopting a holistic approach to address all dimentions of quality health care 

  • Adopting the 7-Steps methodology when reviewing medicines with people with multimorbidity, improving understanding and facilitating shared decision making with empowered patients.. Applying the 7-Steps as part of a holistic medication review has the potential to address all six dimensions of quality in health care: efficacy, safety, efficiency, timeliness, equity, and acceptability.  
  • Over 120 healthcare professionals were trained and supported to deliver 7-Steps medicine reviews to 6,481 people and evaluated the impact through assessing the levels of polypharmacy, medicines appropriateness, PROMs and pharmacist interventions.

Key learning: Engaging a coordinated multidisciplinary approach is essential for delivery 

Implementation strategies included:

  • Having adequate dedicated pharmacist capacity to deliver comprehensive person-centred medicines reviews with those with complex polypharmacy.  
  • Providing training, guidance and peer and professional support to ensure capability of those delivering medicines review. 
  • Developing processes, documentation and support structure ahead of delivery of reviews.  
  • Identifying factors which would help prioritise those who would benefit most from a review.  
  • Embedding innovation and new technology. This could include intelligent clinical decision support tools to identify those who would benefit most from a review and the use of pharmacogenomics to inform prescribing decisions. 
  • Working with policy makers, patients, clinical leaders and finance colleagues to ensure the scale and spread of this methodology into routine practice.

Key learning: Empowering patients to be active participants in the review is crucial

  • Support patient awareness and empowerment to be active participants in the review, informed by patient involvement in the design of the delivery of the service. Resources such as PROMs can support this: where required, adequate support should be provided such that patients can use digital technology e.g. PROMs. 

Tracking progress

The impact of reviews was evaluated through assessing the levels of polypharmacy, medicines appropriateness, patient reported outcome measures (PROMs) and pharmacist interventions. This was complemented by qualitative studies with project pharmacists and managers and with a survey of multidisciplinary professionals working with project pharmacists. A full evaluation report was conducted which highlighted key outcomes together with recommendations for implementation7

Medicine reviews were shown to have improved patient outcomes, care and safety whilst delivering significant benefits to the wider healthcare system, including cost savings and waste reduction. 

In practice

Implementing the project 

  • The iSIMPATHY project embedded a multidisciplinary collaborative approach to deliver pharmacist-led, person-centred medicines reviews using the 7-Steps methodology. 

Training 

  • A project team of pharmacists were recruited with a training programme developed that included the rationale for the 7-Steps approach, the importance of numbers needed to treat (NNT) as well as change methodology and the psychology of interacting with patients. Accredited online training on delivering 7-Steps medicine reviews is available on NHS Scotland’s TURAS platform.  

Tools 

  • The project included measures that recorded the appropriateness of the medication and a scale for the clinical significance of the intervention.  
  • Robust quality assurance (QA) processes standardised the approach across the project. 
  • Patient experience was captured through PROMs before and after the review and were a key component of the shared decision-making process during the consultation.   

Practice 

  • Reviews were carried out in different settings including hospital in-patient, out-patient and GP practice settings.  
  • Project pharmacists worked within multidisciplinary teams in the different practice settings, and engaged closely with healthcare professionals across care settings, for example liaising with specialist teams and community pharmacists. 
  • 6,481 patients participated in iSIMPATHY medicines reviews.  
  • The average age of patients reviewed was 72 years and 53% were female. 
  • An average of six long-term conditions were recorded per patient.  
  • An average of 11 interventions were made per review which included patient education, medicines reconciliation, medication changes and monitoring. 

Next steps: continuing implementation 

  • The iSIMPATHY model has been shown to be generally applicable in a range of healthcare settings and in different healthcare systems. There has been interest both at EU level and globally to adopt this methodology to address this public health challenge. It has set a blueprint for undertaking reviews for people taking
  • multiple medicines and has already been recognised, winning the Health and Wellbeing Award at the 2023 Causeway Awards
  • It will have implications in practice in work across NHS Scotland, with work already underway to embed the successful models used by the project in medicines reviews and PROMs which gather views of people receiving the service.  
  • The findings will be further applied in practice in Scottish Government’s forthcoming updated Polypharmacy Guidance, to ensure value and sustainability in healthcare and person-centred care in line with realistic medicine. Optimising prescribing also supports our polypharmacy commitment outlined in the NHS Scotland climate emergency and sustainability strategy as this reduces waste, supporting greener and more sustainable care. 

Key Resources

  1. iSIMPATHY full evaluation report

  2. Resources to facilitate implementation and support scaling are available on the iSIMPATHY website 

  3. Scottish Government Polypharmacy Guide has toolkits for professionals and for individuals and carers to access information to support shared-decision making, including PROMs 

  4. Accredited online training on Evidence Based Polypharmacy Reviews and the 7 Step Process is available on TURAS 

 

References 

  1. Barnett K, Mercer SW, Norbury M, Watt G, Wyke S, Guthrie B. Epidemiology of multimorbidity and implications for health care, research, and medical education: a cross-sectional study. Lancet. 2012;380(9836):37-43. 
  2. Hodkinson A et al. “Preventable medication harm across health care settings: a systematic review and meta-analysis.” BMC medicine 18 (2020): 1-13.URL: https://bmcmedicine.biomedcentral.com/articles/10.1186/s12916-020-01774-9 
  3. Osanlou R et al. Adverse drug reactions, multimorbidity and polypharmacy: A prospective analysis of one month of medical admissions. BMJ Open, 2022; 12(7), [e055551]. URL: https://doi.org/10.1136/ bmjopen-2021-055551  
  4. Kongkaew C et al. Risk factors for hospital admissions associated with adverse drug events. Pharmacotherapy The Journal of Human Pharmacology and Drug Therapy, 2013; 33(8):827–37 URL: https://accpjournals.onlinelibrary.wiley.com/doi/full/10.1002/phar.1287.  
  5. World Health Organisation. Medication Without Harm - Global Patient Safety Challenge on Medication Safety. World Health Organization, Geneva, 2017. URL: https://www.bpsassessment.com/wp-content /themes/bpspsa/assets/Downloads/2.%20The%20third%20Global%20Patient%20Safety%20Challeng .pdf 
  6. Mair A. Medication Safety in Polypharmacy, Third Global Patient Safety Challenge. Rep., World Health Organisation., Geneva, 2019. URL: https://www.who.int/docs/default-source/patient-safety/who-uhc-sds-2019-11-eng.pdf 
  7. iSIMPATHY Evaluation Report, iSIMPATHY Consortium; 2023 URL: https://www.isimpathy.eu/uploads/iSIMPATHY_Evaluation_report_ver8_online.pdf.
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